How it Works

How It Works

The science of getting better reviews from more people

AskNice is magic
for reviews

AskNice is our secret sauce. We get results by adapting strategy around the customer instead of trying to sell the same thing to everyone. Instead of guessing, we use the science of people to get better reviews from more people.

Better Reviews

Dramatically increase your average

More Reviews

Supercharge your reviews across platforms

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Questions & Answers

Don’t see what you’re looking for?

Submit a new question here.

How many reviews do we need?

The right answer is more. There’s no such thing as enough reviews. Building and maintaining your reputation is a full-time, always-on business. Platforms are heavily biased towards promoting listings that have a steady stream of reviews that are constantly expanding. The bottom line is that the right amount of reviews is more.

What’s AskNice?

Instead of the nerd speak, we say AskNice. Because no two customers are the same, every industry, geography, market position, and demographic requires specific linguistic cues to maximize response rates. See why we just say AskNice?

How long till we see results?

Depending on the wait list, you’ll be up and running in less than a month and, in most cases, less than two weeks. If you have a special situation that needs immediate attention, please let us know, and we will make every effort to help.

Can you get rid of bad reviews?

The honest answer is maybe. We treat bad reviews on a case-by-case basis. Because we do business with all the big platforms on a regular basis, what we can say is that if it’s possible, we can do it. Your bad review is assigned to a specialist who will communicate with you every step of the way.

Can you sell us reviews?

No. Even if you put the ethical considerations aside, the risk isn’t worth it. Algorithms have become so good at detecting and removing fake reviews that they’re not worth it at any cost. Even worse, your account can be suspended and penalized, which really hurts in the long run. Fake reviews are typically sold by offshore companies using black hat methods. They only care about your credit card working. We recommend you avoid buying fake reviews at all costs.

We’re not getting enough reviews.

You’ll probably need a bigger plan. Drop us a note, and we’ll see what plan makes the most sense. Each plan introduces new methods to capture reviews, and each method exponentially compounds the likelihood of getting more reviews. Think of it like fishing hooks in the water: more hooks cost more money, but more hooks mean more fish.

We spoke with another company that says they do the same thing for half the cost.

We have a no-contract, cancel anytime policy. You can literally cancel with a click, and you’re always welcome to return. Sites like Fiverr and Upwork are filled with low-cost providers halfway around the world who make big promises for pennies. We only care that you’re happy, so if you want to roll the dice with your company’s reputation, we won’t stop you, but we might cringe a little 🙂

Are you a black hat company?

No. We don’t use tricks, hacks, or fake reviews. What we do is make it easy for customers to leave reviews by talking to them in a way that’s not annoying or needy. We combine that with multiple, clever ways to leave reviews. That combination is a peanut butter and chocolate kind of thing that people love. So no, we don’t cheat.

Do you have a reseller program?

No. We work directly with business owners. If you’re an agency that would like to send us customers, we can discuss a revenue share or affiliate fee, but we don’t offer a white label, wholesale, or reseller program at this time.

When do you charge our credit card?

You’ll be charged the moment you sign up and on that same day every month. If there are additional fees for outbound SMS and email, those will be added automatically to your next bill.